Please read these terms before using the service.
Check the full checkout amount and selected output before paying. This is a video purchase, not a credit top-up. A final technical failure enters the original-payment refund flow; bank settlement takes additional time.
The selected option shows its credit cost separately from the price of a pack. Credits are reserved before submission. Failure or no saved result within 60 minutes returns the spent credits once; the return is not a cash refund.
A completed render is different from a technical failure. Keep the order or task ID and request a quality review. Subjective quality concerns are reviewed separately from technical failures; applicable statutory rights remain unaffected.
The service saves the MP4 to private storage before marking it ready, then emails the private result link to guests and signed-in customers. Photos expire after 7 days and results are available for 30 days. Download within that period and keep the link private.
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